Privacy Policy

At Swift Transport, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

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Common Policies (for All Users)

1. What Information We Collect

We collect information you provide, such as:

• Your name, contact details, and payment information (payment information is never directly held by us - always through an accredited payments processor like Paystack)
• Details of your bookings, routes, and preferences

We may also gather data automatically when you use our website or app, like:

• Device and browsing information
• Location data (if enabled)

2. How We Use Your Information

We use your information to:

• Provide and improve our services, including booking and payment processing.
• Communicate with you about bookings, updates, or promotional offers.
• Ensure security and prevent fraud.

3. Sharing Your Information

We share your information only when necessary:

• With bus operators for ticketing and service purposes.
• With payment processors to complete transactions.
• To comply with legal obligations or prevent fraud.

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Policies for Riders

1. Rider Data Collection

In addition to the common policies, we may collect:

• Your trip history, seat preferences, and feedback

2. Rider Data Usage

We use rider data to:

• Personalize your booking experience.
• Offer promotions tailored to your preferences.

3. Rider Data Sharing

We may share your trip-related information with merchants to help them provide better services, such as managing schedules and feedback.

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Policies for Merchants

1. Merchant Data Collection

We may collect additional details, such as:

• Business contact information, route schedules, and payment details.

2. Merchant Data Usage

We use merchant data to:

• Enable route listing and bookings.
• Process payouts and provide business insights.

3. Merchant Data Sharing

We share merchant information only as needed:

• With riders for bookings and route details.
• For compliance with legal and regulatory requirements.

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Contact Us

If you have questions about this policy, please contact us at [email protected]